Terms & Conditions
Please read these terms and conditions carefully before using our website or purchasing our products.
Last Updated: January 2025
1. Acceptance of Terms
By accessing and using the Lesedium Fragrances website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Lesedium Fragrances is a subsidiary of RANDPOWERSTATE (PTY) LTD, and these terms apply to all services provided under the Lesedium Fragrances brand.
2. Product Information
We strive to provide accurate product descriptions, images, and pricing information. However:
- Product colors may vary slightly due to monitor settings
- We reserve the right to correct any errors, inaccuracies, or omissions
- Product availability is subject to change without notice
- We may limit quantities of products purchased per person, household, or order
3. Pricing and Payment
Pricing
- All prices are displayed in South African Rand (ZAR) unless otherwise stated
- Prices are subject to change without notice
- Shipping costs, taxes, and fees are additional unless specifically stated
- We reserve the right to cancel orders if pricing errors occur
Payment
- Payment is required at the time of order placement
- We accept various payment methods as displayed at checkout
- All transactions are processed securely
- We reserve the right to refuse or cancel orders with insufficient payment
4. Orders and Fulfillment
Order Acceptance
Your order constitutes an offer to purchase products. We reserve the right to accept or decline any order for any reason, including but not limited to:
- Product availability
- Pricing errors
- Verification issues
- Geographical restrictions
Processing and Shipping
- Orders are typically processed within 1-3 business days
- Shipping times vary based on location and selected method
- We are not responsible for delays caused by shipping carriers
- Risk of loss passes to you upon delivery to the carrier
5. Returns and Exchanges
Return Policy
Due to the nature of fragrance products and hygiene considerations:
- Returns are accepted only for unopened, unused products
- Items must be returned within 30 days of delivery
- Original packaging and receipt are required
- Return shipping costs are the responsibility of the customer unless the item was defective
Defective Products
- We will replace or refund defective products at no cost
- Report defective products within 7 days of delivery
- Proof of defect may be required
6. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Lesedium Fragrances and RANDPOWERSTATE (PTY) LTD and is protected by copyright and other intellectual property laws.
- You may not reproduce, distribute, or use our content without written permission
- Product names and descriptions are proprietary to Lesedium Fragrances
- Unauthorized use may result in legal action
7. User Conduct
When using our website and services, you agree not to:
- Violate any applicable laws or regulations
- Use the website for any fraudulent or harmful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the website's functionality
- Upload or transmit malicious code or content
- Impersonate others or provide false information
8. Disclaimers and Limitations
Product Disclaimers
- Individual reactions to fragrances may vary
- We recommend patch testing before full use
- Discontinue use if irritation occurs
- Products are for external use only unless otherwise stated
Limitation of Liability
To the fullest extent permitted by law, Lesedium Fragrances and RANDPOWERSTATE (PTY) LTD shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or website.
9. Privacy and Data
Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
10. Age Requirements
Our services are intended for users who are at least 18 years of age. If you are under 18, you may use our services only with the involvement and consent of a parent or guardian.
11. Governing Law
These terms and conditions are governed by the laws of South Africa. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of South Africa.
12. Modifications
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.
13. Termination
We may terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties, or for any other reason.
14. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect.
15. Contact Information
If you have questions about these terms and conditions, please contact us:
Lesedium Fragrances
A subsidiary of RANDPOWERSTATE (PTY) LTD
Email: legal@randpowerstate.co.za
Phone: +27 78 814 9120
© 2025 Lesedium Fragrances, a subsidiary of RANDPOWERSTATE (PTY) LTD. All rights reserved.