Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: January 2025
1. Information We Collect
We collect only the minimum information necessary to process and fulfill your orders:
- Name: To identify your order and ensure proper delivery
- Shipping Information: Address and contact details required for product delivery
We do not collect, store, or track any other personal information, browsing data, payment details, or behavioral information.
2. How We Use Your Information
We use the minimal information we collect solely for order fulfillment:
- Processing and fulfilling your orders
- Arranging delivery to your specified address
- Communicating essential order-related information
We do not use your information for marketing, promotions, analytics, or any other purposes beyond what is necessary to complete your purchase and delivery.
3. Information Sharing
We do not share, sell, or trade your personal information with third-party data providers or marketing companies. Your information is only shared in the following limited circumstances:
- Delivery Services: We share necessary shipping information with courier services to deliver your orders
- Legal Requirements: When required by law or legal proceedings
We do not work with third-party data brokers, analytics companies, or advertising networks.
4. Data Security
Since we collect and store minimal information (only names and shipping addresses for active orders), our security approach is focused on protecting this limited data:
- Information is only retained during order processing and delivery
- No permanent storage of customer data
- Basic security measures for temporary data handling
- No collection of sensitive financial or personal details
We do not maintain databases of customer information beyond what is necessary for order fulfillment.
5. Cookies and Tracking
We do not use cookies for tracking, analytics, or marketing purposes. Our website operates without:
- User tracking or behavioral monitoring
- Analytics cookies or performance tracking
- Marketing or advertising cookies
- Third-party tracking scripts
Any technical cookies used are strictly necessary for basic website functionality and do not collect personal information.
6. Your Rights
Since we collect minimal information and don't permanently store customer data, your rights are straightforward:
- Access: You can request information about any current order data we hold
- Correction: You can request corrections to shipping information for pending orders
- Deletion: You can request deletion of information from pending orders
- No tracking: We don't track your browsing or build customer profiles
To exercise these rights or if you have questions about your information, please contact us using the details provided below.
7. Data Retention
We do not permanently store customer data. Information collected is retained only temporarily:
- Order information is retained only during processing and delivery
- Customer details are deleted after successful order completion
- No long-term customer databases or profiles are maintained
- No historical purchase records are stored
This minimal retention approach ensures your privacy while allowing us to fulfill your orders effectively.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
11. Contact Information
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Lesedium Fragrances
A subsidiary of RANDPOWERSTATE (PTY) LTD
Email: privacy@lesedium.com
Phone: +27 78 814 9120
© 2025 Lesedium Fragrances, a subsidiary of RANDPOWERSTATE (PTY) LTD. All rights reserved.